The approach

Our customer came to IMCD to find the right solution for their unique specifications. They trusted that IMCD had the right access to high-quality products from best-in-class principals. Throughout the design, there were many technical exchanges, both in-person and over the phone, and after months of research and proprietary verification, we were able to send the samples they needed to test their products.

As most experienced in recent months, the supply chain and product shortages brought on many challenges. That is why our experts recommended a different approach to sourcing. As this customer was based in Europe, the products were sourced within the region. This avoided production disruptions and made the company less reliant on other regions for silicone.