In 1995, we took a look at the business of speciality chemical distribution and knew there had to be a better way.
From go-between to go beyond
A catalyst for change
From the very beginning, we’ve looked to innovative IT solutions that simplify our suppliers’ operations and support their growth. Coordinated inventory management, business process integration, and the digitisation of transactions are all examples of the benefits we’ve introduced over the years. Combined with our global reach, it allows us to build long-term value for suppliers and customers alike.
The right chemistry
For example, we work extensively with key partners to develop plant-based foods to meet rapidly growing demand. We’re also collaborating on a new generation of more sustainable fabric conditioners, as well as reducing and replacing the solvents used in pharmaceutical manufacturing.
Our global network of 49 technical centres actively provides analysis, formulation advice, and product development. Customers can test product performance, run stability and application tests, and experience new finished products with the support of our research scientists and technical managers.
Formulating the future
Moving forward, we will continue investing heavily in technology to lead the industry forward. Our new B2B portal represents a leap forward in the transformation of how customers do business with us. It provides 24/7 access to product data, one-click interaction with sales managers, and a seamless experience across devices.
For our customers, we have developed an ambitious plan to increase awareness of sustainable alternatives. Our Sustainable Solutions app provides detailed product data on energy consumed, raw materials used, and waste produced, so we can all make the right choices.
In the end, our approach has not fundamentally changed. We remain focused on the value we can add to our partners. And we continue to ask ourselves every day, “What if…?”